Virginia Phillips gave us constant marketing updates regarding current trends to help us prepare and move forward, without feeling as if we were being pressured to make a decision. She is well spoken, patient and was very knowledgeable about how to help us prepare our home for sell, enabling us to get the highest returns without wasting time and money on unnecessary projects. I could NOT haven gotten through this selling our century family home without her knowledge, patience, understanding, and guidance. ALWAYS returned calls in a timely manner. ALWAYS found the answer to my questions. ALWAYS stated all options. Forever grateful.